FAQ's

Q. Is ordering online secure?
A. Yes, ordering on our website is completely secure. We take the utmost care with the information you provide when placing an order on giftarbhai.online. All of the information you provide during the ordering process is kept confidential and restricted to our staff. We make sure that all our employees are up-to-date on our security and privacy policies. If you have any concerns about the security of ordering online, feel free to email us at manzarabbas88775@gmail.com.

Q. How do I place my order?
A.

  1. Click on the product you wish to buy.

  2. Select the “Add To Cart” option.

  3. You can add multiple products to your cart by visiting different product pages and adding them to your cart.

  4. Once you're ready, click “Cart” in the menu bar.

  5. Scroll down and click “Proceed to Checkout.”

  6. Fill in all your billing details and review the order details (including the total cost).

  7. Click the “Place Order” button below the form.

  8. Once your order is placed, you will receive a confirmation email with your order details.

  9. You can also choose the Cash On Delivery (COD) payment method for your order.

Q. How do I cancel an order on Giftarbhai.online?
A. To cancel your order, log in to your account. For guest users, you can call our helpline during office hours to cancel your order. You can also cancel your order during the final confirmation call.

Q. What is your return policy?
A. For our return policy, please visit the “Return Policy” page on our website.

Q. What is your refund policy?
A. For our refund policy, please visit the “Refund Policy” page on our website.

Q. What is your shipping cost?
A. Our shipping is free! We are offering free shipping on all orders.

Q. Which courier services do you use for shipping?
A. We use reliable courier services such as “M & P,” TCS, and Leopards Courier Services for shipping.

Q. What is your delivery time?
A. We deliver within 2-3 working days after the confirmation call.

Q. How can I order an out-of-stock product?
A. If a product is out of stock, you can pre-order it by contacting us via call or email. We will help you with the process.